top of page

Shipping to Switzerland — a quick guide

If you're sending something from abroad, the easiest route is usually Swiss Post (La Poste) or DHL, both of which deliver reliably to Switzerland and handle any customs paperwork automatically.

 

​Our address is at the bottom of this page and on the Registry page — just copy it exactly as written for the smoothest delivery.

​​

Thank you again for thinking of us — however it arrives, it'll be treasured! 💛

1. Buying something online and shipping it directly to us

This counts as a commercial purchase, not a private gift — so the CHF 100 gift exemption doesn't apply. Instead, small amounts of tax under CHF 5 aren't charged, which in practice means orders under about CHF 62 (for standard 8.1% VAT goods) or CHF 193 (for books, taxed at 2.6%) usually arrive without any extra charges.

​

If your order is above that, the carrier (Swiss Post, DHL, or UPS) handles customs clearance and charges a small processing fee on top of the VAT — this is normal and the seller's checkout often shows an estimate at checkout. Nothing for you to do beyond placing the order with our address!

2. Sending something yourself

(a gift you already own, or bought separately and are posting yourself)

This is treated as a gift between private individuals, which has its own exemption: gifts sent by a private person abroad to a private person in Switzerland are exempt from duties and tax as long as the value doesn't exceed CHF 100 (excluding alcohol and tobacco).

​

To benefit from this:

  • Mark the parcel clearly as "Gift" on the customs form

  • Declare that it's a gift and state its value — Swiss Post may follow up for this information if it's missing

  • Keep the declared value at or under CHF 100 if possible

​

If it's over that, Swiss Post charges a customs clearance fee of CHF 11.50–70 on top of any VAT - something to avoid!

Practical tips:

  • Use a tracked service (La Poste, DHL, UPS all offer this) so you know when it's arrived, or for items of higher value. We will text/write you to thank you for the gift, so you'll know it arrived even if you haven't used a tracked service.

  • For clothes and soft items, a padded envelope is fine; for anything bulkier, a standard parcel works best.

  • La Poste / national postal services tend to be cheapest for small items from the EU; DHL is often faster but pricier for larger ones.

bottom of page